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Privacy Policy

Privacy & transparency

Clear information about what we collect, why we use it, who helps us operate the store, and the choices available to you.

Last updated July 31, 2026Your Privacy Choices
At a glance: We use information to run the store, complete orders, support customers, improve security and performance, and provide marketing where permitted.

Information we collect

Depending on how you use ShadowsDeal, we may collect:

  • Contact and order information: your name, email address, phone number, billing and shipping addresses, order details, and transaction history.
  • Payment information: payment details are processed by Shopify and payment providers. We generally receive transaction confirmation and limited payment details rather than full card numbers.
  • Account and communication information: account preferences, support messages, return requests, reviews, and other information you choose to provide.
  • Device and usage information: IP address, browser and device information, pages viewed, cart activity, referring pages, and interactions with the store.
  • Cookies and similar technologies: information used to keep the site functioning, remember preferences, understand performance, prevent fraud, and support advertising where enabled.

How we use information

We may use personal information to process and fulfill orders, provide customer service, manage returns, send transactional messages, maintain accounts, improve the store, personalize shopping experiences, measure performance, prevent fraud, comply with law, and send marketing communications when permitted. You may unsubscribe from promotional email at any time; transactional messages may still be sent.

How information is disclosed

We may disclose information to Shopify, payment processors, shipping carriers, fulfillment and technology providers, analytics or advertising partners, professional advisers, and government authorities when reasonably necessary to operate the store, complete a transaction, protect rights and safety, or comply with law. We may also disclose information in connection with a business transfer or when you direct or consent to the disclosure.

Shopify and third-party services

Our store is hosted by Shopify. Information submitted through the store is processed by Shopify and may be processed by other providers that help deliver the services. Those companies handle information under their own terms and privacy notices. Links to third-party websites are provided for convenience; their privacy practices are not controlled by ShadowsDeal.

Cookies, analytics, and advertising

We and our service providers may use cookies and similar technologies for essential store functions, security, analytics, personalization, and advertising. Browser settings may allow you to block or delete cookies, although some store features may not work correctly afterward.

Depending on where you live, certain advertising-related disclosures may be treated as a “sale,” “sharing,” or targeted advertising under applicable law. Visit Your Privacy Choices to review available opt-out controls. Where required, we also honor recognized opt-out preference signals such as Global Privacy Control.

Your rights and choices

Depending on your location, you may have rights to request access, correction, deletion, or portability of personal information, or to object to or restrict certain processing. These rights are subject to applicable exceptions. We may need to verify your identity before completing a request. We will not discriminate against you for exercising a privacy right.

Security and retention

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No system or transmission method is completely secure. We retain information for as long as reasonably necessary for orders, customer service, fraud prevention, legal obligations, dispute resolution, and enforcement of agreements.

Children

The store is not intended for children, and we do not knowingly collect personal information from children under the age at which they may independently consent in their jurisdiction. A parent or guardian may contact us to request review or deletion of a child’s information.

International processing

ShadowsDeal and its service providers may process information in countries other than the country where you live. Where required, appropriate safeguards are used for international transfers.

Changes to this policy

We may update this policy to reflect changes to the store, our practices, technology, or legal requirements. The revised version will be posted with a new “Last updated” date.

Privacy questions or requests

Email Deals@shadowsdeal.com or use our Contact page. ShadowsDeal is based in Cleveland, Ohio, United States.

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