About Us
An independent online retailer based in Cleveland, Ohio, offering collectible finds, mystery-style assortments, postage products, and everyday deals.
Who we are
ShadowsDeal is an independently operated online store. We focus on clear product information, secure checkout, customer support, and transparent store policies.
Our business model
Products may come from lawful resale inventory, collector lots, closeout inventory, independent suppliers, and other secondary-market sources. Unless a product page expressly states otherwise, ShadowsDeal is not the manufacturer, trademark owner, government agency, authorized distributor, or official representative of third-party brands or agencies referenced on the store.
Brand, character, agency, and product names are used to identify and describe merchandise. Read our Independent Reseller Notice for more information.
How we describe products
We work to describe each item accurately using the information available to us. Mystery lots and assortments intentionally vary, and their photos may show representative examples or possible designs. The written product description and selected option explain what is included and whether a specific design, year, character, condition, or assortment is guaranteed.
Customer commitments
- Clear product descriptions and pricing before checkout.
- Accessible shipping, return, refund, privacy, and store policies.
- Secure checkout provided through Shopify and supported payment providers.
- Order and tracking updates when available.
- Direct support for product, order, shipping, and return questions.
Business information
- Business name: ShadowsDeal
- Business type: Independent online retailer and reseller
- Business mailing address: 143 Public Square, Cleveland, OH, United States
- Customer support email: Deals@shadowsdeal.com
- Telephone: (216) 855-4609
- Website: www.shadowsdeal.com
For help, visit our Contact page. Include your order number when contacting us about an existing purchase.